Product Guarantee Your satisfaction is our top priority. If for any reason you are not thoroughly satisfied with your purchase, please return it to us within 30 days of receipt , and we'll promptly exchange it or refund your purchase price. Returns & Exchanges Please notify us at orders@excetylene.com before making any returns. Be sure to include a copy of your original order, the reason for your return and if you would like us to exchange the item or issue a refund to the credit card charged. Return shipping charges are your responsibility unless we made an error on your order. Ship your return to us at: excetylene pro audio PO Box 126 Ringoes, NJ 08551 |